Hi all,
I suspect a lot of people already know about this hidden corner of Launchpad, but for those that don't, we have an Answers site:
http://answers.launchpad.net/inkscape/
Essentially, it's a tech support forum, for users to ask questions about using Inkscape. If it turns out their question is really a bug, they can be directed to file one "next door", (or you can do it for them, and then link the bug to the question.)
It's nice in that it's more structured than a plain forum - you can mark questions as "Answered", "Solved", "Needs Info", etc. Also, answering questions of users also adds to your Launchpad karma score, especially if your answer results in "solving" the user's issue.
Even though we've not advertised it much, I notice it's getting a good bit of use, with a couple dozen questions asked, well over half solved, and all but 3 answered. The answers people are giving are well considered and thorough. I get the sense that users are finding it a reliable way to get their questions addressed, and I bet it will serve as a good reference for users going forward.
So, if you're ever bored looking at bugs, click on over to Answers and see if there's a question or two you think you can answer.
Bryce