I also note that the operating system may be outdated or untested for this release?

He wrote:

     “I'm running Win 8.1 (yes, I know).”

So, perhaps that may be the leading issue?

Best,
Nathan

Sent from my iPhone

On Sep 22, 2021, at 5:03 PM, gjr <gjr@rockley.net> wrote:

I'm running Win 8.1 (yes, I know).