+-------------------+ | Friendly Feedback | +-------------------+ ↓ ↑ Crowdsourced Triaging ↓ ↓ +-----------+ +------------+ Feature ← | Feature | | Bug | → Bug Triager → | Request | | Report | ← Triager Team | Tracker | | Tracker | Team +-----------+ +------------+ ↓ ↓ Developers Developers Developers
If the Feature and Bug report trackers are on GitLab, I think a friendly feedback / crowd triaging app could be made to talk their API with medium difficulty.
If I were to craft one, I'd probably make it a separate project. If one already exists, then we could set that up localhost or staging to test it out.
But I'd like to make sure any existing system isn't designed to be the principle bug tracker firstly. Best Regards, Martin Owens