Hi everyone,
First, it seems there is a misconfiguration: I can create issues for everything except the inbox.
Can someone please explain to me the benefit of a separate inbox compared to just tagging all valid bug reports with something like "bug" or "confirmed", and all others reports with "question"?
I'm not sure if I miss a point, but both the current "Inbox" and the "real bugtracker" could be views of the same bugtracker, just filtered by tags.
By splitting up into two trackers we loose a valuable feature of GitLab, where related bugs are automatically suggested if you create a new one in the *same* GitLab project, which means that duplicates will keep popping up in the inbox although the bug is already in the development tracker.
It seems that the main motivation of the inbox is to move away the very "low-quality", discussion-forum like entries. If this is the case, I think we should state that technically complete bug reports should shortcut the inbox and go directly to the issue tracker. It could also be a motivation that if you manage to completely fill out the "real bug" template, developers will be able to take care of the bug. To avoid the usual questions, the developer template should also include "Does the bug happen on the latest version? [link] (Please state the version number and result). Does the bug happen on the latest development version? [link to something like http://wiki.inkscape.org/wiki/index.php/Installing_Inkscape ] (Please state the version number and result.)".
In some answers it was suggested to close (make read-only?) the issue tracker for everyone except Inkscape developers. I don't like the idea, as it feels more like a closed company with front-desk and back-office, and less like a meeting of friendly people where you can simply join. A read-only bug tracker is also really annoying to downstream distributions and users with developer-like knowledge. They should not be forced to use the "newbie support forum" and have to wait until someone discovers their high-quality report and moves it to the real bugtracker.
Max