For the good reasons stated here by Martin I would probably limit DMCA takedown requests to an online form aor perhaps just a mailing address (so long as we get notice of it). Still if someone jams a support question into a form clearly for legal purposes I don't think they should have too high of an expectation of receiving a response. I don't know if such requests typically require a response, but it seems like something the moderating team could handle within their normal workflow. Just my $0.02.

Ryan Gorley @ Dijt

On 07/18/2017 07:49 AM, Martin Owens wrote:
On Tue, 2017-07-18 at 04:13 -0600, brynn wrote:
I think it has been noted in the past that it's hard to find a way to
contact a webmaster or website representative.  I know I've had more
than one message sent to me via Inkscape Community (forum), because
they couldn't find a way to contact the website.
As a counter point. As the webmaster I have to field support requests
for Inkscape quite often already. As an individual, I'm not Inkscape's
consumer support department and widening the contact link would lead to
even more requests from well meaning but demanding users who I have to
politely redirect to the community support links.

Part of the job of the moderation team is to spread the load and stop
the need for any one central webmaster for moderation decisions. So we
don't have a bus-factor of one for things like copyright violations.

As the webmaster I will:

 * Keep web server functioning (and report when it's not)
 * Deploy new versions of the website's code
 * Investigate ways to improve the website's infrastructure

I won't:

 * Deal with copyright issues (see moderation team)
 * Deal with content issues (see editors team)
 * Be a support contact (see community links)

But as you know, I'm in all of those other teams anyway. I just don't
want the webmaster email address to be a lightning rod, because that's
not fair on users who will be wasting their time emailing me via that
link.

Best Regards, Martin Owens