On Wed, 25 Aug 2004, Jon Phillips wrote:
Date: Wed, 25 Aug 2004 10:37:50 -0700 From: Jon Phillips <jon@...235...> To: Alan Horkan <horkana@...44...> Cc: inkscape inkscape-devel@lists.sourceforge.net Subject: Re: [Inkscape-devel] Anonymous Bug reports and feature requests
We don't want to raise the barrier for participation though...it is better to get some feedback rather than none.
Bad feedback takes time. Is there any point responding to anonymous requests in the tracker, will users ever read the responses? If a user does not care enough about a feature to provide adequate information and a way to get clarification how likely is it that the feature is really important?
Do you really think we are at the point to erect this barrier?
There is so much that can be done to improve Inkscape before looking at bug reports, there is so much that can be learned from Illustrator or Freehand (and others).
I got a little frustrated going through a few bug reports, some were incomprehensible, some were lists of features instead of just one request, people keep asking for improved PDF support, people keep asking for improved widgets which I dont think is even within the scope of Inkscape.
The Roadmap is useful but even with the good requests there is not enough information, it is very difficult to know what features are even likely to be implemented.
Even if you were to disallow anonymous bug reports users can still provide feedback through the mailing lists.
If more people were going through the reports, providing prompt replies and adding comments clarfying what the features should actually be I would probably not be suggesting anonymous reports be removed but as it is now there are lots of vague requests. I also have other things going on which are bothering me so I probably shouldn't even have gone near the request tracker.
Sorry for getting all bothered over such a small detail. I usually resist the temptation to fire off ranting emails but I had a bad day.
I do still think an issue tracking system where users cannot be contacted to get followup information is unmanagable.
Later
Alan
Sincerely
Alan Horkan http://advogato.org/proj/Inkscape/