Ah yes, I knew I heard something about this before. I just couldn't remember the details.
While it wasn't the point of my original message, I think it is important for people to be able to contact representatives of the community, through the website - for copyright or any other reason. Few things annoy me more than needing to contact a website, and not finding any way to do it. We like being seen as an open and friendly community, but a lot of people won't subscribe to the the mailing list for a one-time issue.
What if we did have a prominant (meaning in the main or a 2nd level submenu, or in the footer) link for members (members, not just any visitor) to contact website representatives, and it feeds into the moderation system -- somehow? It seems like a reasonable job for moderators. Then moderators could send the request on to whoever needs to handle it....or direct the user to a forum or whatever.
All best, brynn
-----Original Message----- From: Martin Owens Sent: Tuesday, July 18, 2017 7:49 AM To: brynn ; ryan@...3508... ; inkscape-devel@lists.sourceforge.net Subject: Re: [Inkscape-devel] gallery moderation, fan art, and copyright
On Tue, 2017-07-18 at 04:13 -0600, brynn wrote:
I think it has been noted in the past that it's hard to find a way to contact a webmaster or website representative. I know I've had more than one message sent to me via Inkscape Community (forum), because they couldn't find a way to contact the website.
As a counter point. As the webmaster I have to field support requests for Inkscape quite often already. As an individual, I'm not Inkscape's consumer support department and widening the contact link would lead to even more requests from well meaning but demanding users who I have to politely redirect to the community support links.
Part of the job of the moderation team is to spread the load and stop the need for any one central webmaster for moderation decisions. So we don't have a bus-factor of one for things like copyright violations.
As the webmaster I will:
* Keep web server functioning (and report when it's not) * Deploy new versions of the website's code * Investigate ways to improve the website's infrastructure
I won't:
* Deal with copyright issues (see moderation team) * Deal with content issues (see editors team) * Be a support contact (see community links)
But as you know, I'm in all of those other teams anyway. I just don't want the webmaster email address to be a lightning rod, because that's not fair on users who will be wasting their time emailing me via that link.
Best Regards, Martin Owens