Please switch to bugzilla
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
On Mon, 2005-04-25 at 16:46 +0200, Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Hmm, I'm not really font of this... I _hate_ reporting bugs in bugzilla, it's a pain, for non-developer-reporters like me.
David
Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Actually, I suffer far more pain when I try using bugzilla implemented for various projects out there.
Is there something in particular that you have problems with?
On Tue, Apr 26, 2005 at 08:06:35AM -0700, Jon A. Cruz wrote:
Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Actually, I suffer far more pain when I try using bugzilla implemented for various projects out there.
I tend to agree.
The thing we want to maximize is non-developer use of the bug system, because if it's too hard they'll either not report the bug, or will simply toss it out on the mailing list (and then get lost if someone doesn't happen to take an immediate interest in it).
The SF bug tracker is not perfect, and you can be sure I curse at it every release. ;-) But people use it and have reported a LOT of bugs, including tons of stuff we'd never have found ourselves. The benefits we've gained from it far outweigh the pain.
Nonetheless, I have looked at some other bug trackers. In particular, I looked at Mantis (the tracker that Scribus uses), and even set it up on freedesktop.org for the Open Clip Art Library to play with. It seems to be a better bug database than either, but it'd probably take a lot of work to switch over to something like that (more work than I'm able to put in, anyway.) But if someone wanted to look into converting us to a different system, Mantis looks ok to me.
Bryce
On Tue, 2005-04-26 at 09:36 -0700, Bryce Harrington wrote:
On Tue, Apr 26, 2005 at 08:06:35AM -0700, Jon A. Cruz wrote:
Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Actually, I suffer far more pain when I try using bugzilla implemented for various projects out there.
I tend to agree.
Fair enough. I just wanted you to know that GNOME's bugzilla's is available if wanted.
I hated sourceforge's bug tracker when I had to use it. I found it very difficult to track problems with its sometimes-reverse-chronological comments and found it very frustrating to get anonymous bug reports with no way to ask for more details.
At least with the sourceforge bug tracker you can't mark a bug as dependent on gtkmm.
On Tue, Apr 26, 2005 at 06:55:24PM +0200, Murray Cumming wrote:
On Tue, 2005-04-26 at 09:36 -0700, Bryce Harrington wrote:
On Tue, Apr 26, 2005 at 08:06:35AM -0700, Jon A. Cruz wrote:
Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Actually, I suffer far more pain when I try using bugzilla implemented for various projects out there.
I tend to agree.
Fair enough. I just wanted you to know that GNOME's bugzilla's is available if wanted.
Great, thanks.
I hated sourceforge's bug tracker when I had to use it. I found it very difficult to track problems with its sometimes-reverse-chronological comments and found it very frustrating to get anonymous bug reports with no way to ask for more details.
Yeah... it's certainly a hassle at release time, but we've managed pretty well. Fortunately we have a number of people who are not core developers but technical and motivated enough to help with the bug triaging, so it's been quite manageable. Plus, the entire development team has been attentive to taking bugs they're working on and keeping them up to date.
At release time, it does require a pretty monotonous process to go through ALL the bugs and review/update them, but I just put on a movie or two and dig in. Rarely takes more than an evening or two.
Regarding the anonymous bug reports, it's actually possible to set SF to require login to post bugs. We discussed doing that, but decided against it, because we wanted to keep the barrier to submitting a bug report as low as possible. Sometimes that means we don't get enough details to troubleshoot it, but the majority of the anonymous bug submissions do have the details, or if not someone else comes along that has the same problem and adds more details.
Bryce
On Tue, 26 Apr 2005 09:36:18 -0700, Bryce Harrington wrote:
The thing we want to maximize is non-developer use of the bug system, because if it's too hard they'll either not report the bug, or will simply toss it out on the mailing list (and then get lost if someone doesn't happen to take an immediate interest in it). Nonetheless, I have looked at some other bug trackers.
Take a look at roundup http://roundup.sf.net
http://roundup.sourceforge.net/screenshots/index.html
I won't parrot roundup's features list here on the list, but I really think it would be a good fit for the fast-paced and highly productive inkscape team. If inkscape.org admins their own box, trying out roundup would take only a few minutes to set up.
There is also new integration with subversion being added now (I'm being presumptuous that inkscape will switch to subversion as soon as sourceforge offers it).
On Tuesday 26 April 2005 18:36, Bryce Harrington wrote:
On Tue, Apr 26, 2005 at 08:06:35AM -0700, Jon A. Cruz wrote:
Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Actually, I suffer far more pain when I try using bugzilla implemented for various projects out there.
I tend to agree.
The thing we want to maximize is non-developer use of the bug system, because if it's too hard they'll either not report the bug, or will simply toss it out on the mailing list (and then get lost if someone doesn't happen to take an immediate interest in it).
The SF bug tracker is not perfect, and you can be sure I curse at it every release. ;-) But people use it and have reported a LOT of bugs, including tons of stuff we'd never have found ourselves. The benefits we've gained from it far outweigh the pain.
Nonetheless, I have looked at some other bug trackers. In particular, I looked at Mantis (the tracker that Scribus uses), and even set it up on freedesktop.org for the Open Clip Art Library to play with. It seems to be a better bug database than either, but it'd probably take a lot of work to switch over to something like that (more work than I'm able to put in, anyway.) But if someone wanted to look into converting us to a different system, Mantis looks ok to me.
Mantis is really very good. Bryce, I can probably host a Mantis site for you guys if you like on the Scribus server. Transfer of existing issues wont be easy though. NFI there.
Craig
On Tue, Apr 26, 2005 at 08:27:19PM +0200, Craig Bradney wrote:
On Tuesday 26 April 2005 18:36, Bryce Harrington wrote:
Nonetheless, I have looked at some other bug trackers. In particular, I looked at Mantis (the tracker that Scribus uses), and even set it up on freedesktop.org for the Open Clip Art Library to play with. It seems to be a better bug database than either, but it'd probably take a lot of work to switch over to something like that (more work than I'm able to put in, anyway.) But if someone wanted to look into converting us to a different system, Mantis looks ok to me.
Mantis is really very good. Bryce, I can probably host a Mantis site for you guys if you like on the Scribus server. Transfer of existing issues wont be easy though. NFI there.
Yeah, transfer of issues is the main hobgoblin here. Someone wrote a script to export the bugs from SF, which I stuck in CVS in the inkscape_project module:
inkscape_project/stat_collector/download_tracker_items
However it would need a lot of hacking to make it able to extract the items.
I recall SourceForge also provides a backup thingee for downloading your SourceForge project data, but I've never messed with it.
Bryce
participants (6)
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Bryce Harrington -
Craig Bradney -
David Christian Berg -
Jeff Kowalczyk -
Jon A. Cruz -
Murray Cumming