Mark, tell them about "How To Ask Questions The Smart Way" by Eric
Raymond and Rick Moen. Every English speaker in the world should read

I think we should never send a user to a page about how to submit questions and suggestions, unless they have asked for the advice... lest we be sent to a page dictating how to correctly respond to user requests and ideas. ;)

I'm with Brynn on this one: There's nothing wrong with the thread, and I want the long version of the story rather than nothing, so I can formulate a solution that serves the needs of the most users. 
Even if I don't agree with the proposed solution as-is, it may uncover use cases I hadn't thought about.



Steve Litt
September 2018 featured book: Quit Joblessness: Start Your Own Business

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