Hi,

can you try to fully uninstall and reinstall Inkscape ? It's a known problem with updating with the installers :/

Thanks,

Marc

Hello folks.

First of all, I like to thank you so much for your very interesting community formed

to keep developing this amazing software for free in the last 25 years !

I also like to say that few days ago I've installed Inkscape versions 1.2.1 and 1.2.2

unsuccessful. Below you have informations about the problem:

1st message: This software cannot be initialized because the file api-ms-win-core-synch-l1-2-0.dll

is missing in your computer. Try to reinstall it to solve this problem (I've solved)

2nd message: "Inkscape found an internal error and it will be closed" (same message for both versions)

Below are shown technical details for both versions:

  Event name:                 APPCRASH

  App name:                  inkscape.exe

  App version:                 1.2.1.0

  Date/Hour of the app:         62d709b5

  Fails module name:           libfontconfig-1.dll

  Fails module version:          0.0.0.0

  Date/Hour of the fails module:  00000000

  Exception code:               c0000005

  exception displacement:       0000000000021638

  OS version:                  6.1.7601.2.1.0.256.48

  Local ID:                    1046

  Additional infos 1:            3d5b

  Additional infos 2:            3d5bc6123d72d402d8766f010c1fc91d

  Additional infos 3:             f342

  Additional infos 4:            f342e3df8707aaf76883d30b836e3292

  Event name:                APPCRASH

  App name:                  inkscape.exe

  App version:                1.2.2.0

  Date/Hour of the app:         63922bf2

  Fails module name:            libfontconfig-1.dll

  Fails module version:           0.0.0.0

  Date/Hour of the fails module: 638ae2c2

  Exception code:             c0000005

  exception displacement:      00000000000225c6

  OS version:                 6.1.7601.2.1.0.256.48

  Local ID:                   1046

  Additional infos 1:           3d5b

  Additional infos 2:           3d5bc6123d72d402d8766f010c1fc91d

  Additional infos 3:            dd0c

  Additional infos 4:           dd0ca8cc26976f3d96a39ea03780118d

I hope the infos above help you to help me. Thanks a lot for your patience and attention.

Best regards,

Gus

_______________________________________________
Inkscape Users mailing list -- inkscape-user@lists.inkscape.org
To unsubscribe send an email to inkscape-user-leave@lists.inkscape.org