I rekon, in the case of true neophytes (not converts from other apps), there is little in the way of expectations.  That presents the opportunity to set expectations with gentle guidance. It is quite common for first-run to provide guidance with user opt-out.  We regularly see this in downloaded applications as well as rollout of web-based upgrades.  (e.g. "Take the tour of the new... ...or skip. ")

Conversely, developers bring an extensive range of expectations, and those can make what might be insignificant to the layman, infuriating to the developer.  (Much like the squeak of car's suspension to an auto mechanic?)

As for reloading the preferences.xml, I rarely do this if working for myself, but I'll always do this before teaching an Inkscape class as well as reload the preferences on the machines in the classroom, so Instructor and student machines are in unison.


On Thu, Aug 30, 2018 at 10:17 PM <doctormo@...155...> wrote:
On Thu, 2018-08-30 at 21:04 -0400, Tyler Durden wrote:
> I have read through a dozens of requests for help with invisible
> objects, and not one nooB indicated that they had gone through the
> tutorials in the help menu (or even the first tutorial).  This
> suggests that users who have actually gone through the tutorials are
> not having these types of issues.

I'm an Inkscape developer and I get frustrated when I try and draw
shapes and lines and they're invisible. It's infuriating to have styles
flow over from one document to another and I suspect that if we ran it
as a UX battery of tests, we'd be able to see user's not expecting this
kind of behaviour.

There's just a lot of problems with the way we save styles. Currently
all my text has a -2 char spacing and -10 line spacing. Lord only knows
how it got into that state, but it's not clear at all how to put it
back except by killing the preferences with fire.


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