On Tue, Apr 26, 2005 at 08:06:35AM -0700, Jon A. Cruz wrote:
Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Actually, I suffer far more pain when I try using bugzilla implemented for various projects out there.
I tend to agree.
The thing we want to maximize is non-developer use of the bug system, because if it's too hard they'll either not report the bug, or will simply toss it out on the mailing list (and then get lost if someone doesn't happen to take an immediate interest in it).
The SF bug tracker is not perfect, and you can be sure I curse at it every release. ;-) But people use it and have reported a LOT of bugs, including tons of stuff we'd never have found ourselves. The benefits we've gained from it far outweigh the pain.
Nonetheless, I have looked at some other bug trackers. In particular, I looked at Mantis (the tracker that Scribus uses), and even set it up on freedesktop.org for the Open Clip Art Library to play with. It seems to be a better bug database than either, but it'd probably take a lot of work to switch over to something like that (more work than I'm able to put in, anyway.) But if someone wanted to look into converting us to a different system, Mantis looks ok to me.
Bryce