On Tue, Apr 26, 2005 at 06:55:24PM +0200, Murray Cumming wrote:
On Tue, 2005-04-26 at 09:36 -0700, Bryce Harrington wrote:
On Tue, Apr 26, 2005 at 08:06:35AM -0700, Jon A. Cruz wrote:
Murray Cumming wrote:
Please please use a bugzilla. You could use GNOME's. You don't need to suffer the pain of the sourceforge bug tracker.
Actually, I suffer far more pain when I try using bugzilla implemented for various projects out there.
I tend to agree.
Fair enough. I just wanted you to know that GNOME's bugzilla's is available if wanted.
Great, thanks.
I hated sourceforge's bug tracker when I had to use it. I found it very difficult to track problems with its sometimes-reverse-chronological comments and found it very frustrating to get anonymous bug reports with no way to ask for more details.
Yeah... it's certainly a hassle at release time, but we've managed pretty well. Fortunately we have a number of people who are not core developers but technical and motivated enough to help with the bug triaging, so it's been quite manageable. Plus, the entire development team has been attentive to taking bugs they're working on and keeping them up to date.
At release time, it does require a pretty monotonous process to go through ALL the bugs and review/update them, but I just put on a movie or two and dig in. Rarely takes more than an evening or two.
Regarding the anonymous bug reports, it's actually possible to set SF to require login to post bugs. We discussed doing that, but decided against it, because we wanted to keep the barrier to submitting a bug report as low as possible. Sometimes that means we don't get enough details to troubleshoot it, but the majority of the anonymous bug submissions do have the details, or if not someone else comes along that has the same problem and adds more details.
Bryce