On Sun, Apr 30, 2017 at 12:43:54AM +0200, Maren Hachmann wrote:
Couldn't you ask for the email header from one of the people who complained?
Maren
Am 30.04.2017 um 00:32 schrieb Martin Owens:
On Sun, 2017-04-30 at 00:22 +0200, Maren Hachmann wrote:
Oh :-( Does anyone know someone who could help?
(I guess you've already checked that the server actually sent those, and that it wasn't just in the emails' 'From' field? - Sorry, that's the only thing I know about this..., there are people doing that with our private server, too. I think there is an option in the mail server settings that allows other email programs to request confirmation that the mail was actually sent from that server).
Hi Maren,
I suspect the emails weren't sent from our system, as the email addresses that replied don't appear in our mail logs.
Yeah, I've had a few emails recently which caused me to think about bouncing them to abuse addresses for where they claimed to come from. But after a few minutes looking at the headers it seemed unlikely that any of them came from where they claimed. So I managed to not send spurious complaints.
In this case, Martin has done the right thing, but it results in a DOS for anybody who actually needs a mail. Technology isn't always wonderful. If possible, getting headers from some of the complainers would be useful (I suspect most people who complain will also bin the offending mail, might need to ask a lot of them to get any response).
ĸen