Hello!
Thank you for emailing Spytech Support!
Please note that we no longer answer email directly, as we have implemented a new ticket system which helps us answer your questions easier, and gives you better access to support!
Please fill out a help ticket at http://www.spytech-web.com/helpdeskintro.shtml with your original request so we can help you!
While you are waiting you may want to check out common FAQ for our products listed at http://www.spytech-web.com/help.shtml
If you are looking for step-by-step how-to guides for using our software, please check out http://www.spytech-web.com/help/how-to.shtml
If you have lost your software and need a new copy, or just need the latest version, please fill out the lost software form at http://www.spytech-web.com/help/orderlookup.shtml
If you need to lookup your order ID, you can do so at www.spytech-web.com/help/orderlookup.shtml
Regards, Nathan Polencheck CEO Spytech Software and Design, Inc. www.spytech-web.com